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Priceline CEO Glenn Fogel – Artificial Intelligence Will Make Travel Seamless<\/strong><\/p>\n For several years there are rumors how travel brands will use new technology to make travel seamless. It will not happen next year. It sounds like we\u2019ll have to wait awhile. Perhaps someday we\u2019ll get there. <\/strong><\/p>\n <\/p>\n Priceline Group CEO Glenn Fogel said he hopes someday his company\u2019s artificial intelligence platform knows customers better than the travel agent of the 1960s, \u201970s, and \u201980s.<\/p>\n \u201cThat new system will never forget what your preferences are, will know you even better and will be able to look throughout the world at everything,\u201d Fogel said. the AI of the future will activate when it knows a traveler\u2019s flight is delayed or canceled. At that point, he said, it might rebook customers, possibly on another airline. The traveler wouldn\u2019t have to ask.<\/p>\n Many airlines already have similar functionality, but Fogel\u2019s vision for goes further. Priceline can control all aspects of the travel experience, including flights, hotels, cars, and restaurant reservations.<\/p>\n Once it knew a customer was on a different flight, Priceline might contact the traveler\u2019s car service, to change the airport pick-up time. If the new flight arrival time meant the traveler would reach the new city during rush hour, the platform might suggest light rail instead.<\/p>\n If the traveler booked a restaurant , through OpenTable, owned by Priceline, system could move dinner an hour or two later.<\/p>\n At the hotel arrival could be seamless, since the front desk would know when the customer would show up.<\/p>\n \u201cMore than anything, when I finally get to that hotel, I don\u2019t want to wait 10 minutes to check in,\u201d he said.<\/p>\n It seems simple enough. But Fogel said he\u2019s a realist. The technology, he said, is not yet sophisticated enough to make it possible.<\/strong><\/p>\n \u201cWe\u2019re not so close,\u201d he said. \u201cBut we\u2019re getting there.\u201d<\/strong><\/p>\n Skift.com<\/p>\n Travel Advisor<\/a> : Lifestyle<\/a>\u00a0,\u00a0Top 10<\/a>\u00a0,\u00a0Alta Badia<\/a>\u00a0,\u00a0Yacht Week Croatia<\/a><\/p>\n Visit our YouTube channel.<\/p>\n","protected":false},"excerpt":{"rendered":" Priceline CEO Glenn Fogel – Artificial Intelligence Will Make Travel Seamless For several years there are rumors how travel brands will use new technology to make travel seamless. It will not happen next year. It sounds like we\u2019ll have to wait awhile. Perhaps someday we\u2019ll get there. Priceline Group CEO Glenn Fogel said […]<\/p>\n","protected":false},"author":10,"featured_media":5663,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1032],"tags":[847,1020,320],"yoast_head":"\n